If you place an order via rohner-socks.com and wish to pay by invoice, you will receive the invoice from POWERPAY. We offer you the option of paying the invoice interest-free in one go or in flexible monthly installments. Below we explain the process if you select purchase on account.
1. How to order
You have placed your order on rohner-socks.com with purchase on account and received the order confirmation.
In the order confirmation e-mail you will also find your order number, which will be listed as a retailer reference in the following invoices.
2. Single invoice
You will receive an invoice by e-mail within 48 hours of placing your order.
You can either pay this in full or make a partial payment, in which case the remaining balance will be transferred to your monthly invoice.
Please note that there are no administration fees for the first individual invoice you receive by e-mail. A payment period of 15 days applies.
3. Monthly invoice
You will receive your monthly statement by post. Your monthly statement will list all purchases and deposits that you have made via PowerPay in the past month.
You have the option of paying the entire invoice amount or paying in convenient installments.
POWERPAY is a Swiss payment processor that specializes in invoicing.
Please follow this link linklinklien. (Please note that the firstsingle invoice by e-mail has no administration fees).
When selecting the payment method, select "Purchase on account" and follow the instructions.
There may be different reasons for a rejection. Here are a few examples:
- You are not yet of legal age.
- You are not resident in Switzerland or the Principality of Liechtenstein.
- You cannot be found by POWERPAY at the address given.
- Your personal POWERPAY account limit available at this time is not sufficient.
- You are in arrears with POWERPAY.
- etc.
If you would like information about the rejection, please fill out the following form online form form. Processing takes two working days. For data protection reasons it is not possible to provide information by telephone.
As Individual invoice by e-mail approx. 48 hours after booking confirmation. You have the option of paying in installments (at least 10% of the outstanding amount). Payment only possible via e-banking.
Any outstanding balances from individual invoices already received will be summarized in an account statement. You will receive this account statement in the form of a monthly statement by post around the middle of the following month with payment slips. An administration fee of CHF 2.90 will be charged to your account for this. You also have the option of paying the monthly invoice in installments (at least 10% of the outstanding total amount).
If the e-mail address is invalidPOWERPAY can send the invoice by post and the administration fee in the amount of CHF 2.90 will be charged.
Single invoice
- 15 days after receipt
- Monthly invoice always by the end of the month
The payment deadline is stated on the invoice.
For the first reminder, a reminder fee of CHF 15. is always due if the minimum amount of a monthly invoice is not paid on time. The second reminder costs CHF 25. and will be sent to you if you do not pay the first reminder.
You will receive a corrected invoice by e-mail for the canceled products or order, which will replace the original invoice.
Please enter your new address immediately using this form immediately.
Here. You will need the information shown on the invoice.
If you have any questions about your invoice, you can contact POWERPAY customer service.
