Rohner Socks® | Shipping and returns

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Shipping and returns

Rohner_dispatch_and_return

Our parcel shipping is sent in a climate-neutral way. This means that the specified amount of CO2 emissions is offset by a climate protection project in order to jointly reduce greenhouse gas emissions.

Parcel shipping Switzerland

Swiss Post's commitment to the climate includes CO2 reduction Swiss Post sends all letters and parcels in a climate-neutral manner.

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Climate-neutral dispatch by Swiss Post

In the commitment to the climate, the main focus is on CO2 reduction, the promotion of renewable energies and energy efficiency. Learn more about this here.

Parcel shipping EU and worldwide

For shipments outside of Switzerland, we rely on UPS, which also handles its shipments in a climate-neutral way. This is associated with a small surcharge - but it is worth it to us in order to be climate-neutral outside of Switzerland as well.

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Return

Don't worry if you have changed your mind or don't like the products you ordered. Here are some tips for returns and exchanges:

1) Products can be easily returned within 14 days after delivery.

2) Please contact our customer service if you need to make a return for any reason, [email protected]. Or just fill out our return form.

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